Optima bags Returns Policy - Optima Bags Customer Service
You can also return the product within 14 days of delivery for full refund. For Return please keep the item in its original condition, with outer box or case, user manual
Frequently Asked Questions
Optima Bags owns and operates manufacturing facilities in India with over 20 years of experience. You receive direct factory pricing, consistent quality, and full transparency in production.
Our factories follow ISO standards and social compliance frameworks including BSCI, SEDEX, SGS audits, and buyer specific certifications.
You receive fabric guidance, product engineering, logo placement support, packaging planning, and cost optimization. Our team tracks production and delivery timelines for every order.
Standard MOQ starts at 500 pieces per model. For smaller volumes, you receive ready stock options and mixed model solutions.
Share your requirement and target market. Our team sends focused catalogues with price ranges and customization options.
Professional designers assist with sketches, material selection, sampling, and tech packs for OEM and ODM projects.
You choose screen print, embroidery, rubber patch, metal logo, woven label, or heat transfer branding.
We accept bank transfer, letter of credit, and secure international payment channels.
Every shipment passes 100 percent inspection. You receive inspection reports and third-party audits on request.
Air, sea, and land shipping available. Door delivery with DDP including customs clearance offered for many regions.
